Reporting Low Level Care Quality Concerns

Providers with concerns about quality of care should report it to Surrey County Council Adult Social Care Quality Assurance team. Examples of low level care quality issues that may not necessarily meet the safeguarding threshold based on the two documents mentioned below include:

• pressure ulcers
• falls
• medication errors
• interpersonal incidents among adults

Tell Surrey County Council Adult Social Care about care quality issues

Report a provider quality concern 

Safeguarding Adults Thresholds and Care Quality Concerns: Guidance for Professionals

If you have any questions, please email ascquality.assurance@surreycc.gov.uk.

Your concerns should also be reported to:

• Care Quality Commission (CQC)
• the appropriate Integrated Care Board (ICB) Quality team

If you have a safeguarding concern, see Safeguarding adults – report abuse or neglect.