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Accessibility Statement

Accessibility statement for Surrey Safeguarding Adults Board
This accessibility statement applies to surreysab.org.uk.

This website is run by the Surrey Safeguarding Adults Board. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • adjusting contrast levels.
  • zoom in up to 300% without the text spilling off the screen.
  • view the website using any device e.g. mobile phone, tablet, desktop computer.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader (including the most recent.
  • versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website
Most of our website should be accessible. It should work well when used with access devices such as screen readers,  as well as smart phones and other devices.

We know some parts of this website are not fully accessible:

  • Some Web pages have multiple title elements
  • Colour contrast on the website is not fully accessible
  • PowerPoint Presentations.
  • Some PDF documents are not fully accessible.

Feedback and contact information
If you need information in a different format to the one that we provide, please email us at surreysafeguarding.adultsboard@surreycc.gov.uk

Reporting accessibility problems with this website
If you have difficulty using any part of our website or think that we’re not meeting accessibility requirements, email us at surreysafeguarding.adultsboard@surreycc.gov.uk

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
The Surrey Safeguarding Adults Board is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status
The website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliance listed below.

Non accessible content
The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.2 success criterion 4.1.2 (name, role value).

Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

We are working toward our all our new recordings having captions.

The follow issues also exist:

  • Colour contrast does not meet minimum requirement. This fails WCAG 2.2 success criterion 1.4.3: contrast (minimum).
  • Inline frames missing text alternatives. This fails WCAG 2.2 success criterion 4.1.2: Name, Role, Value.
  • Container element is empty. This fails WAI-ARIA 1.1: 5.2.5 Required Owned Elements.
  • Links missing a text alternative. This fails WCAG 2.2 success criterion 2.4.4: Link purpose in Context, 2.4.9; Link Purpose (link only), 4.1.2: Name, Role, Value.

Content that’s not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (legislation.gov.uk)

The accessibility regulations also do not require us to fix PDFs or other documents provided by third parties that we have no control over.

Maps are excluded from the accessibility regulations as long as any essential navigational information they provide is available.

PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

How we test this site
To test this website, we use Siteimprove an automated testing system, to help us monitor and fix usability and accessibility issues as they occur.

We have also been assisted by our web developer Phew who will continue to work alongside us to resolve any issues.

Preparation of this accessibility statement
This statement was prepared on 2 February 2021.  It is reviewed annually and was last updated on 30 May 2024.

This website was last tested 30 May 2024.